CPS Energy won’t disconnect power to customers during coronavirus crisis
SAN ANTONIO – CPS made the announcement that all energy disconnections will be suspended, meaning your lights will stay on. CPS will be supporting its customers while the city continues to navigate the potential spread of the COVID-10 virus.
Last Wednesday, San Antonio Mayor Ron Nirenberg and District 1 City Councilman Roberto Treviño asked CPS for their help by pausing disconnections for those who may not be able to make their payment.
“To support all our customers, in partnership with San Antonio’s Mayor and City Council as listed below, effective immediately, we will suspend energy disconnects while our community bands together to find our path forward,” CPS Energy said in a statement. “We thank the Mayor and City Council for their leadership as they guide our community through COVID-19 awareness and preparations.”
There are a variety of programs that CPS customers can make use of when financial hardships and/or financial issues arise. Please find those resources at cpsenergy.com or saobserver.com.
CPS announced this pause in disconnection after many schools and universities extended spring break to transition to online classes in late March.
Other events and conferences in San Antonio are also canceled after several COVID-19 cases were linked to travel.
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