Grande Communications Offers Free Connectivity, Deferred Payments, Internet First Program and More to Help Customers Amid COVID-19
Grande Communications announced a series of steps to help residential and business customers who’ve been affected directly and indirectly by COVID-19 address expanded internet connectivity needs, as well as mitigate financial hardships.
Grande Communications will offer free internet and WiFi for 60 days to all qualifying low-income households, especially students in low income households who do not already subscribe to their internet service and who enroll in the Internet First program.
The Internet First program is affordable internet designed to help families and students in low-income households to have reliable access to the internet. It will enable them to home school, do homework, and access educational resources and more. Grande Communications will partner with school districts to ensure local communities are aware of these tools to help students learn remotely.
Grande Communications will not terminate service to any residential or business customer because of their inability to pay their bills due to disruptions caused by COVID-19. Customers can reach out to 1-866-247-2633 to make special arrangements to keep services active.
The company will waive any late fees that any residential or small business customer might normally incur because of their economic circumstance related to COVID-19.
More information on Internet First is available at www.mygrande.com/internet-first.